Privacy information

Last updated: 11 November 2026

This notice explains how One Dollar Smile uses information when you purchase credits, sign in, create greetings or contact us.

Information we use

We store your account email, credit balance, purchase and payment adjustment records, and saved greetings. Greeting records include the sender and recipient names, message, selected occasion and design. We also process sign-in codes and security records to protect accounts and limit abuse. Our hosting and payment providers process technical information such as IP addresses and browser details.

Why we use it

We use this information to provide your account and greetings, allocate credits, process refunds and payment disputes, send sign-in codes, answer support requests and protect the service.

Who helps provide the service

Cloudflare hosts the website and database. Stripe and Link handle checkout and payments; the app does not receive your full payment card details. Resend delivers sign-in emails. Proton handles messages sent to our support email. These providers may process information outside Australia under their own privacy terms.

Greeting links are shareable

Anyone who has a finished greeting link can read it and forward it. It is not restricted to the named recipient. Avoid sensitive or confidential information, and only include information you have permission to share. Your chosen sharing app also handles what you send through it.

Cookies and browser storage

We use a sign-in cookie to keep you signed in, and browser storage to help prevent accidental duplicate credit use if creating a greeting is interrupted. We also save your favourite occasions in this browser and keep an unfinished greeting in tab session storage so it can be restored after a refresh. Closing the tab clears its session storage in normal browsing, although browser session-restore features may retain it. Checkout providers may use their own cookies and storage.

Keeping information and making requests

Account and greeting records are retained to provide balances and saved history. Payment and security records may also be retained for accounting, fraud prevention and dispute handling. To request access, correction or deletion, or raise a privacy concern, contact OneDollarSmile@proton.me. We may need to verify your identity, and some records may need to be retained for legal or payment obligations. Deleting a greeting from our service cannot remove copies already saved or shared elsewhere.